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Settings

Business and branches

Update your business name, logo, short code, country and currency, and add, edit or remove branch locations.

Overview

This page covers your business profile (the name, logo and web address customers see when they book) and the branches your business runs. You would use it when you rebrand, change your website, set up your country and currency, or open or close a location. Business details live in settings → Business → General. Branches live in settings → branches.

Update your business details

  1. Go to settings → Business → General.
  2. In Basic information, enter your Business name, for example Glow Beauty Studio. This is the name customers see when they book with you.
  3. Enter a Short code, for example glowbeauty. Use lowercase letters only, with no spaces or special characters. It creates a custom web address for your business.
  4. Enter your Website, for example https://glowbeauty.my, or leave it blank.
  5. Click Add business logo and choose your image. It must be 200px × 200px, under 500KB, and a .jpg, .jpeg or .png file.
  6. In Operation settings, choose your Country, Time zone and Currency.
  7. Fill in any regulatory details that apply to you, such as your business registration number and tax details.
  8. Click Save.
Malaysia only

If your business operates in Malaysia, you will also see LHDN settings for e-invoicing. Most regulatory fields are optional, but complete details help with invoicing and tax compliance.

Add a branch

  1. Go to settings → branches. Your branches are shown as cards with each branch's name, phone number and address.
  2. Click Create branch.
  3. Enter the new branch's details.

If you cannot see or use Create branch, your plan may limit how many branches you can have. To check or change your plan, see Subscription and billing.

Edit a branch

  1. Go to settings → branches.
  2. Click the branch card you want to change, for example Glow Beauty Studio – Subang.
  3. Update the branch name, contact details or address.

Delete a branch

  1. Go to settings → branches.
  2. Tick the checkbox on each branch card you want to remove.
  3. Click Delete.
  4. Check the list of branch names in the confirmation box, then click Delete to confirm.

You must be an organisation admin to delete branches, and you must keep at least one branch.

FAQs

Why is the Delete button greyed out?

Either you are not an organisation admin, or deleting would leave your business with no branches. Every business must keep at least one branch.

Why can't I create a new branch?

Your plan may limit the number of branches. Check your plan limits, and upgrade if you need more.

Can I get a deleted branch back?

No. Deleted branches are removed permanently.

Can I change my short code later?

Yes, as long as the new one is not already used by another Bookit business. If it is taken, you will see an error when you save.

Why was my logo rejected?

The logo must be exactly 200px × 200px, under 500KB, and a .jpg, .jpeg or .png file. Resize or compress the image and try again.

Why won't my website address save?

The address must start with http:// or https://, for example https://glowbeauty.my.

Why can't I see the LHDN settings?

LHDN settings only appear for businesses operating in Malaysia. Check that Country is set to Malaysia in Operation settings.

Last updated 1 October 2026

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