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Catalogue

Commission patterns

Set how much each team member earns per service, apply it at checkout, and fix commission on past payments.

Overview

A commission pattern sets how much each team member earns for the services they perform. Use one to pay team members different amounts for different services or categories, for example more for premium treatments. You set patterns up under Catalogues → Commission, then pick a pattern at checkout to record each team member's commission.

Set up a commission pattern

  1. Go to Catalogues → Commission.
  2. Tap Create pattern.
  3. Enter a Name, for example "Service Commission Pattern". You can also add a reference and a description.
  4. Under More settings, tick Includes item discount if you want commission worked out on the discounted amount.
  5. In Pattern type, choose Version 2 to give each team member their own rate. Choose Version 1 if you want one fixed amount split evenly.
  6. In the first rule, set Work type to Services and choose the team member, for example Janice.
  7. Set Catalogue item type to Services, then choose All service or the specific services or categories this rule covers.
  8. Under Gives commissions, choose Value and enter the amount, for example RM 5.
  9. Tap Add to create another rule, for example Summer at RM 8.
  10. Set the pattern to Active.
  11. Tap Save.

You can add as many rules as you need to tailor commission by service, category or team member.

Make a pattern the default

  1. Go to Catalogues → Commission.
  2. Select one pattern only.
  3. Open the actions menu and choose Set default.

The default pattern is used for new team members. Only one pattern can be the default at a time. You can also assign a pattern to a team member in their profile.

Give commission at checkout

  1. Add the services the customer is paying for.
  2. When asked to select a Commission pattern, choose an active pattern, for example Commission. This applies to every service in the checkout, so you only choose it once.
  3. Tap the first service, for example Keratin Eyelash Treatment.
  4. Open the Services tab and choose the team member who did it, for example Janice. Her commission shows next to her name (RM 5.00).
  5. Check the Total commission, then tap Update.
  6. Repeat for each other service, for example the service Summer did (RM 8.00).
  7. Go to the review screen and take payment.

Bookit records each team member's commission when the payment is completed.

Add or fix commission on a past payment

  1. Open Payments and select the payment.
  2. In the items section, find the service, for example Keratin Eyelash Treatment, and tap Edit.
  3. Open the Services tab under commissions.
  4. Find the team member, for example Janice, and enter or adjust the amount, for example RM 5. You can also pick a Commission pattern from the dropdown to apply a preset rule.
  5. Tap Save.

Team member and commission details and Combined commission payouts update straight away, and so do your reports.

Check what each team member earned

Commission recorded at checkout or on past payments appears in your reports by team member and time period. To see totals and payouts, see Commissions report.

How it's calculated

With Version 2 and Gives commissions set to Value, each team member earns the fixed amount in their rule for each service they perform.

Example: your pattern gives Janice RM 5 and Summer RM 8 for all services. A customer has Keratin Eyelash Treatment with Janice and a second service with Summer.

  • Janice earns RM 5.00
  • Summer earns RM 8.00
  • Combined commission for the checkout: RM 13.00

With Version 1, one fixed amount is split evenly. If the amount is RM 8 and Janice and Summer share the service, each earns RM 4.

If Includes item discount is ticked, commission is worked out on the amount after the item discount.

FAQs

Why can't I see Set default?

Set default only appears when exactly one pattern is selected. Clear the other selections and try again.

Why isn't my pattern in the list at checkout?

Only Active patterns can be used. Open the pattern under Catalogues → Commission and set it to Active.

What happens if I make a pattern inactive?

It stops applying to new bookings, but commission already recorded stays the same. The pattern is kept for reference.

What happens if I delete a pattern?

It is removed permanently. Team members who used it need a new pattern assigned.

Can I pay different rates for different services?

Yes. Add a rule for each service or category, each with its own amount.

Can two team members share commission on one service?

Yes. On a past payment, open the service and enter an amount for each team member on the Services tab.

I forgot to add commission at checkout. Can I fix it?

Yes. Open the payment in Payments, edit the service and add the commission, as described above.

Last updated 1 October 2026

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