Getting started
Plans and billing
Check your Bookit plan, trial and monthly usage, renew or upgrade, and download subscription receipts.
Overview
This is where you check which Bookit plan you are on, see how much of your monthly WhatsApp and AI message quota you have used, and renew or upgrade when you need more. You can also pick a paid plan when your trial ends and download receipts for past payments. Go to settings → Business → Subscription.
Check your plan and usage
- Go to settings → Business → Subscription.
- Check the plan overview at the top for your plan name, start and end dates, and renewal status.
- Look at the usage bars to see how much you have used of your WhatsApp messages, AI messages, team members and branches.
- Scroll down to see your payment history and any active vouchers that will apply to your next renewal.
A usage bar turns red when you are close to that limit.
Choose a paid plan when your trial ends
When your trial is about to end, a warning banner appears at the top of the Subscription page.
- Go to settings → Business → Subscription.
- Tap Start plan in the trial banner.
- Choose a plan and select monthly or yearly billing.
- Complete the payment.
The same banner appears when your plan needs renewal.
Change or upgrade your plan
Upgrade when you need more WhatsApp or AI messages, more team members or more branches.
- Go to settings → Business → Subscription.
- Tap Change plan in the subscription details card.
- Compare the available plans and select the one you want.
- Select monthly or yearly billing.
- Add extra team members or WhatsApp message bundles if you need them.
- Complete the payment through Stripe.
Download a receipt
- Go to settings → Business → Subscription.
- Find the payment in the payment history table.
- Tap Download to open the receipt in a new tab.
FAQs
When do my WhatsApp and AI message quotas reset?
WhatsApp and AI messages are counted per calendar month, so your usage starts again each month. Team member and branch limits apply at all times and do not reset.
What happens if I run out of WhatsApp messages?
You see warnings once you reach 80% of your quota, along with an Upgrade for more button. At 100%, messages may be blocked. Upgrade your plan or add a WhatsApp message bundle to keep sending.
Why can't I change my plan on my iPhone?
App Store policies do not allow plan changes in the iOS app. Sign in to Bookit in a web browser to change or upgrade your plan.
Why is there no Download button next to a payment?
Receipts are only shown when one is available for that payment. If there is no Download button, a receipt is not available for it.
How do I pay for my subscription?
Depending on your setup, payments are handled through Stripe, by bank transfer, or managed outside the app. Check the Payment method shown on your Subscription page.
Will my voucher be used on my next renewal?
Yes. Any vouchers listed under active vouchers on the Subscription page apply to your next renewal.
How do I close my Bookit account?
At the bottom of the Subscription page, tap Delete account. This permanently closes your Bookit account and cannot be undone, so only do this if you are sure.
Last updated 1 October 2026