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E-invoice records
Find an e-invoice you submitted to LHDN, check whether it was accepted, see which receipts it covers, and print or share the PDF.
Overview
Transactions → E-Invoices lists every e-invoice your business has submitted to LHDN MyInvois, with its LHDN status and the receipts it covers. Use it to check that an e-invoice was accepted, look up the code a customer asks about, or print and share the e-invoice PDF. To submit a new e-invoice, see LHDN e-invoice.
Receipts and e-invoices are different
| Receipt | E-invoice | |
|---|---|---|
| What it is | Proof of payment Bookit creates for every sale | A tax document Bookit submits to LHDN MyInvois for you |
| When it is made | Automatically at checkout | Only when you submit one: a consolidated e-invoice each month, or an individual one when a customer asks |
| How many sales it covers | One sale | One receipt (individual) or every receipt in a month that has no e-invoice of its own (consolidated) |
| Where you find it | Transactions → Payments | Transactions → E-Invoices |
| Can you change it | You can edit or void the payment | No. Once submitted, an e-invoice cannot be edited |
Check an e-invoice's status
- Go to Transactions → E-Invoices.
- Search by invoice code or customer, or tap Show filters to filter by Issuance date.
- Tap the Invoice code to open Invoice details.
- Under Invoice information, check Status.
| Status | What it means |
|---|---|
| Accepted | LHDN validated the e-invoice. Nothing more to do. |
| Pending | LHDN has not finished validating it yet. Check back later. |
| Rejected | LHDN did not accept it. Contact support so we can check why. |
Invoice information also shows the invoice code, the document and submission IDs from MyInvois, and the issue date and time. Tap the copy button next to an ID to copy it.
See which receipts an e-invoice covers
On Invoice details, the Involved payments card lists every receipt the e-invoice reports. An individual e-invoice shows one. A consolidated e-invoice shows every receipt from that month that was not e-invoiced on its own. Tap a receipt number to open its Payment details.
Print or share the e-invoice PDF
- Open the e-invoice and tap View PDF.
- Choose the paper size, A4 or A5.
- Tap Print PDF to print or save it, or Share to send it.
On a phone, Share opens your phone's share sheet. On a computer, it copies the document ID so you can paste it.
Download your e-invoice list
- Go to Transactions → E-Invoices.
- Tick the e-invoices you want, open the ⋯ menu and choose Download selected, or choose Download all.
FAQs
Why don't I see E-Invoices under Transactions?
LHDN e-invoicing is only for businesses in Malaysia, and it has to be included in your Bookit plan. See LHDN e-invoice to set it up.
A customer asked for an invoice. Should I send the receipt or an e-invoice?
If they need it for tax, issue an individual e-invoice for their receipt. Open the payment in Transactions → Payments, tap ⋯ and choose Request E-Invoice. For anything else, the receipt is enough. See Receipts and e-receipts.
Can I change an e-invoice after it is submitted?
No. Once submitted to LHDN, an e-invoice cannot be edited from Bookit.
Why can't I request an e-invoice for a payment?
Request E-Invoice only works on a Paid payment that does not already have an e-invoice. Voided payments and receipts already e-invoiced cannot be submitted again.
Will this receipt be in my consolidated e-invoice?
Only if it does not already have an individual e-invoice. Bookit leaves out receipts that were e-invoiced on their own, so no sale is reported twice.
Last updated 3 October 2026