From the team

The bookit blog.

Playbooks, product updates, and lessons from the merchants we work with. New posts most weeks.

comparisons14 October 20264 min read

take.app vs bookit for a Malaysian salon

One sells things from a link. The other runs a diary with staff, packages and a counter. Which you need depends on whether your product is a product or an hour.

playbooks10 October 20264 min read

Promo codes that pay for themselves

A code on a poster tells you which poster worked. A blast to 200 people in WhatsApp tells you nothing and annoys 190 of them.

playbooks7 October 20264 min read

Get a Book button on your Google Maps listing

Most new customers search 'facial near me', not your business name. Reserve with Google puts a Book button on your listing and sends the tap straight to your service.

playbooks3 October 20264 min read

Run a members' club without building an app

Your regulars will not download another app. They will keep a card in the wallet app they already use — and your team can scan it at the counter.

playbooks30 September 20264 min read

The most expensive question in the beauty business

"How many sessions do I have left?" costs you half an hour a night and an expired package you never told anyone about. Here's how to make the customer able to answer it.

playbooks26 September 20264 min read

Stop paying for Linktree — your booking link should be the whole shop

A bio link that sends people to a list of links, one of which sends them somewhere else to book, is two taps too many. Here is how to collapse the stack.

playbooks22 September 20269 min read

You've switched on Miniprogram Pro. Here's how to set it up

Pro unlocks two pages you could only look at before — the sign-in screen and your customer's own profile — plus the member card they keep in their wallet. Here is how to set all three up.

playbooks22 September 20264 min read

Miniprogram or Miniprogram Pro: which one do you need?

One is free on every plan, the other is RM60 a month per branch. The decision comes down to a single question about how your customers buy.

playbooks22 September 202610 min read

The booking page sections worth using — and the order to put them in

Every bookit business can arrange its own booking page. Here is what each section is for, the order that works, how the phone and laptop layouts differ, and where the colours live. Free on every plan.

playbooks21 September 20267 min read

Stop scrolling your calendar to find one customer

Someone says they have a booking. The twenty seconds your front desk spends scrolling is the first thing they judge you on. Four faster ways to find them.

announcements19 September 20264 min read

Make your booking page look like your shop

Every bookit business can now arrange its own booking page — photos, gallery, team, opening hours, links — section by section, and it goes live the moment you save.

announcements19 September 20266 min read

Turn your booking page into a member app for your customers

Customers sign in to your booking page, see packages and vouchers, and keep a member card in Apple or Google Wallet. No app to install.

playbooks17 September 20268 min read

Roster in five minutes, then pay your part-timers from one export

Templates, default schedules and the shift report — the parts of Shifts you reach for in week three, once the basics are working.

playbooks17 September 20268 min read

Clock in, clock out: setting it up for a team that has never done it

A 20-minute setup, what your team actually sees on day one, how honest the security really is, and how to read the report at month end.

playbooks17 September 20268 min read

Stop being the person who remembers everything

Your shop runs on your memory — who is working, who turned up, what they are owed. That is why you cannot take a week off. How to get it out of your head.

playbooks17 September 20269 min read

Working with freelancers and partners without losing track of hours, bookings or commission

Part-timers, chair renters and partners each need different access, hours and a cut. Set it up once instead of arguing about it every month.

playbooks10 September 20266 min read

Stop running your class timetable on a whiteboard

The timetable is on the wall, tonight's list is in WhatsApp, and the money is in a tin. Here's how to make a class timetable something you can actually read numbers off.

playbooks2 September 20267 min read

Stop arguing about staff hours at the end of the month

The roster lives in a group chat and the hours live in your head. Here's how to make month-end hours a number you read instead of an argument you win.

comparisons22 May 20268 min read

Best salon software in Malaysia 2026 — an honest comparison

A real comparison of the salon software options Malaysian beauty businesses are actually using in 2026 — what's good, what's not, and how to pick for your shop.

compliance22 May 20268 min read

What is e-Invoice, and does your beauty salon need it?

LHDN e-Invoice is rolling out in waves across Malaysia in 2026. Here's what it is, when your salon has to comply, and how to set up so it isn't a headache.

comparisons22 May 20267 min read

Fresha alternative Malaysia — what beauty business owners are switching to

Fresha is free, polished, and popular — and yet Malaysian beauty businesses keep leaving. Here's why, and what they're moving to in 2026.

playbooks22 May 20268 min read

How to manage lash tech appointments without WhatsApp chaos

If you're a lash artist running everything on WhatsApp DMs, you're capped at how many clients you can hold in your head. Here's the practical system to break out — without losing the warmth your customers love.

playbooks22 May 20267 min read

How to reduce no-shows for your nail salon (without driving customers away)

Nail salons lose hours of revenue every week to no-shows on long gel sets. Here's the five-step system that actually works in Malaysia — without making your regulars feel chased.

payments21 May 20269 min read

BNPL for beauty businesses in Malaysia: SPayLater, GrabPayLater, Atome & Split — everything you need to know

Offering Buy Now Pay Later (BNPL) at your salon, lash bar, or spa can lift average ticket size by 30–60%. Here's how SPayLater, GrabPayLater, Atome, and Split work for Malaysian beauty merchants — fees, setup, and how to actually get clients to use it.

funding21 May 20268 min read

BSN MADANI WANITA-i: how to get up to RM100K to grow your beauty business

BSN's MADANI WANITA-i micro loan offers Malaysian women entrepreneurs RM2,000–RM100,000 for working capital, renovation, or expansion. Most beauty businesses qualify — here's exactly how to apply and what banks want to see.

announcements20 May 20262 min read

Welcome to the bookit blog

We're starting to share what we learn about running a service business in South East Asia — from no-show recovery to staff commissions, e-invoicing to picking the right POS.

playbooks19 May 20267 min read

5 signs you've outgrown manual booking and need a beauty studio management app

If you're still sending WhatsApp reminders at 9pm, writing receipts on Notes, and scrolling your camera roll to remember what a client booked last time — your shop is telling you something. Five signs it's time to upgrade.

playbooks18 May 20263 min read

How to cut no-shows by 40% (without being annoying)

No-shows quietly cost service businesses 10–30% of revenue. Here's a four-step system that actually works in Malaysia — without making customers feel nagged.