
Service menus with real timings
Gel mani 60 min, acrylic full set 90 min, soak-off 30 min β bookit blocks the exact time each service takes, so the calendar never lies.
Nail Salon Software Β· Malaysia
Online bookings, gel and acrylic service menus, package tracking, deposits and WhatsApp reminders β built for nail studios and freelance nail techs from KL to JB.
Service times that don't match reality
She booked a gel mani at 2pm β but you both know it's actually 90 minutes once cuticle prep and curing are factored in. The 3pm walk-in waits or walks.
Packages tracked on a WhatsApp screenshot
She bought 5 manis last month. Was that 5 redeemed? 4? You scroll back through WhatsApp every time she walks in.
No-shows on 2-hour gel sets
She didn't show. That's your 2pm-4pm earnings gone. No deposit, no fee, no way to fill the slot last-minute.

Gel mani 60 min, acrylic full set 90 min, soak-off 30 min β bookit blocks the exact time each service takes, so the calendar never lies.

Buy 5 manis, redeem against any visit. bookit deducts automatically, reminds her when she's running low, and tells you which package each visit came from.

Charge a 50% deposit on 2-hour gel sets. No-shows drop. Refundable up to 24h before β bookit handles the rules so you don't have to argue.

Reminder 24h before with prep instructions ('please come with bare nails'). Customer reschedules in-thread without calling. You save the call, she saves the soak-off.

What colour last visit, allergies, gel brand preference, shape β at her name. New staff serve like they've known her for years.

Mid-service add-on? Cuticle oil + tip β added at checkout. One receipt, e-invoice compliant, sent on WhatsApp.