The bookit blog.
Playbooks, product updates, and lessons from the merchants we work with. New posts most weeks.
Promo codes that pay for themselves
A code on a poster tells you which poster worked. A blast to 200 people in WhatsApp tells you nothing and annoys 190 of them.
Read more →Get a Book button on your Google Maps listing
Most new customers search 'facial near me', not your business name. Reserve with Google puts a Book button on your listing and sends the tap straight to your service.
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Run a members' club without building an app
Your regulars will not download another app. They will keep a card in the wallet app they already use — and your team can scan it at the counter.
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The most expensive question in the beauty business
"How many sessions do I have left?" costs you half an hour a night and an expired package you never told anyone about. Here's how to make the customer able to answer it.
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Stop paying for Linktree — your booking link should be the whole shop
A bio link that sends people to a list of links, one of which sends them somewhere else to book, is two taps too many. Here is how to collapse the stack.
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You've switched on Miniprogram Pro. Here's how to set it up
Pro unlocks two pages you could only look at before — the sign-in screen and your customer's own profile — plus the member card they keep in their wallet. Here is how to set all three up.
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The booking page sections worth using — and the order to put them in
Every bookit business can arrange its own booking page. Here is what each section is for, the order that works, how the phone and laptop layouts differ, and where the colours live. Free on every plan.
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Make your booking page look like your shop
Every bookit business can now arrange its own booking page — photos, gallery, team, opening hours, links — section by section, and it goes live the moment you save.
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Turn your booking page into a member app for your customers
Customers sign in to your booking page, see packages and vouchers, and keep a member card in Apple or Google Wallet. No app to install.
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How to manage lash tech appointments without WhatsApp chaos
If you're a lash artist running everything on WhatsApp DMs, you're capped at how many clients you can hold in your head. Here's the practical system to break out — without losing the warmth your customers love.
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How to reduce no-shows for your nail salon (without driving customers away)
Nail salons lose hours of revenue every week to no-shows on long gel sets. Here's the five-step system that actually works in Malaysia — without making your regulars feel chased.
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Welcome to the bookit blog
We're starting to share what we learn about running a service business in South East Asia — from no-show recovery to staff commissions, e-invoicing to picking the right POS.
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5 signs you've outgrown manual booking and need a beauty studio management app
If you're still sending WhatsApp reminders at 9pm, writing receipts on Notes, and scrolling your camera roll to remember what a client booked last time — your shop is telling you something. Five signs it's time to upgrade.
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How to cut no-shows by 40% (without being annoying)
No-shows quietly cost service businesses 10–30% of revenue. Here's a four-step system that actually works in Malaysia — without making customers feel nagged.
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